How it works

Getting your quality household products couldn’t be easier with Own Comforts as we provide a reliable, fuss free service with our customers always at the front of our minds.

Just follow the steps below and we’ll take care of the rest.

  • Browse and select your items- select the specifications of the product you want (i.e. bed frame size, fridge capacity)
  • Click “Checkout” once happy with your items and fill in your billing and delivery details
  • Choose your payment option:
  1. Card Payment - We accept most major credit/debit cards including Visa, MasterCard, Amex, Google Pay etc.
  2. PayPal - You can pay for your order in full or choose to spread the cost of your purchase with “Pay later” options: PayPal Pay in 3 or PayPal instalments.
  • Once your payment has been processed, you will receive an email to confirm your order has been received and is ready to be processed.
  • Once your order is ready for despatch, you will be contacted by the transport team either by phone/email to arrange the delivery of your item or by text message to confirm your delivery tracking details and timeslot for small items.

If you have any queries on your order, our customer service team is on hand to help and ensure every customer gets the service they deserve.

We have a range of products on our website, however if you require something you cannot see on the website, do not hesitate to contact us and we will be happy to look into it for you. We are constantly looking for customer feedback - if there is anything we can do to improve our services or something you’d like to see us providing, we would like to hear about it.

For queries on products please contact us via Live Chat on our website, alternatively you can email us at info@owncomforts.co.uk or call our office at 01935 315092.